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Showing posts with label insurance news south africa. Show all posts
Showing posts with label insurance news south africa. Show all posts
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SA Mobile service providers to enter insurance market

Vodacom to target subscribers with its offering.

JOHANNESBURG – SA’s largest mobile operator’s entry into the insurance market could soon be followed by that of MTN (JSE:MTN) and 8-ta.

Last year, the Financial Services Board awarded cellphone giant, Vodacom a licence which enables it to sell insurance products.

MTN, which has a licence to sell insurance told Moneyweb it’s “currently reviewing various opportunities in the financial services sector, however such considerations are still at the pre-conception stage”.

Mike Fairon, general manager of product innovation and development at MTN SA, says it “would not exclude venturing into such services in the future but cannot commit to a date yet. Should there be any developments in this regard; MTN will appropriately inform its stakeholders and the public”.

8-ta says it is considering moving into the insurance market by the first quarter of this year to “assist subscribers to stay connected and to avoid interruption of services”, said Amith Maharaj, Telkom (JSE:TKG) Mobile’s managing executive.

Maharaj told Moneyweb that it will initially offer handset plus SIM and data devices (dongles) insurance to 8.ta subscribers at a fairly competitive rate, drawing on existing Telkom resources and partners to sell this insurance.

Cell C, however did not respond at the time of publication.

Vodacom, also plans to sell insurance directly to its more than 29m customers without going through a third party.

The move which will assist Vodacom in diversifying its revenue stream was motivated by the mobile operator wanting to improve the range of value added services available to clients, said Tshepo Ramodibe, Vodacom’s acting chief officer of corporate affairs in an e-mailed response.   Ramodibe adds that with the new offering Vodacom hopes “to enhance the all-round customer experience so that customer’s lives are not put on hold if something unforeseen happens to one of their mobile devices”.

In the interim, Vodacom plans on expanding and improving on its handset insurance offering and adding additional insurance products for tablets and laptops. At the time of the announcement last year, managing executive of the financial services division at Vodacom Mark Taylor said the company had been granted a short-term and a long-term insurance licence, allowing it to sell funeral cover as well.

"We will start with the short-term insurance product within the next few months and long-term will follow later," he told media. Vodacom has had an insurance offering for the past 14 years where it sold its products to customers via a third party. Whilst it says it has the “capability to provide insurance services” to existing and new customers, it could expand over time possibly hiring more staff.

Vodacom and 8.ta will be competing with several new entrants into the insurance field, like Discovery and FNB and veterans like OUTurance, Budget and Hollard Direct. Despite entering a highly competitive market Ramodibe says Vodacom’s “current products don’t specifically compete with general insurers although there is obviously some overlap. They are very niche and linked to Vodacom’s core capability as a telco (telecommunications company)”.

Vodacom has also elected to underwrite its own insurance offering, so as to “give it more control and flexibility when it comes to its insurance services”.

With SIM card penetration having reached its full potential, and with voice and data revenues facing stiff competition from other providers it isn’t a surprise that telcos are moving into financial services and products.

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Evolving insurance industry in South Africa


KPMG, global audit and advisory services firm, recently revealed the findings of its annual South African insurance industry survey, reporting robust financial results for both life and non-life insurers for 2010.


According to the survey, there are new forms of competition, an uncertain regulatory landscape and concerns over market and economic conditions.




Gerdus Dixon, the insurance industry leader for KPMG SA, explains: “It appears that the conventional thinking that life and non-life brands should be kept separate is no longer true.”


One of the trends emerging from KPMG's 2011 survey is the cross-selling of products. This is especially true among established insurers who are seeking to capitalise on an existing brand by moving the brand into a new market space.


For example, Discovery, which offers health and life insurance, has recently launched a short-term product and Old Mutual is now marketing short-term insurance in the form of iWyze. Conversely, short-term insurance giant Outsurance now has a life offering in its portfolio.


The insurance industry is hampered by the threat of a double-dip recession as well as a volatile investment market due to the debt markets crisis and this does not bode well for the life insurance industry. According to the report, the next six months will be vital.


“The short-term insurance industry is less dependent on the investment market, and more dependent on good claims experience, which has been favourable in 2011 to date, with no large corporate fire claims and a general improvement in the loss ratios for motor insurance. However, the traditional short-term insurers have been struggling to achieve growth in recent times and a strained economy will not make it easier,” Dixon explained.


In addition to the economic challenges, the industry also has to deal with a regulatory environment subject to significant change.


“There is a wave of new regulations that will all come into force at roughly the same time. The Solvency Assessment and Management (SAM) regime will become effective in 2014, as well as the Treating Customers Fairly (TCF) requirements. In addition, micro-insurance legislation and binder regulations are also on the horizon. This coupled with taxation uncertainties on the life insurance side make for a very fast-paced rate of change in the industry,” said Dixon.


For the time being, the impact of the proposed national health insurance (NHI) is still an unknown, with not enough solid information in the form of facts and figures emerging.


“It's definitely influencing the strategic thinking of players in the industry but the uncertainty around it makes it difficult to act,” said Dixon.


KPMG's 2011 insurance industry survey also highlights the expansion of the more established life and non-life insurers into Africa, with offices and offerings in sub-Saharan Africa and further into the continent. Often insurers' African expansion is in the form of joint ventures with local players or technology companies.


This mixed bag of challenges and opportunities will see insurance companies being more cautious in their trading and operational updates for the remainder of 2011, despite a relatively strong start to the year. - I-Net Bridge


Source -http://iol.co.za
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www.woza.mobi (Insurance quotes on your mobile)
bit.ly/hotelRSA 
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bit.ly/loveGolf (Golf session sign up RSA)

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Insurance Fraud costing SA R3bn

Fraudulent insurance claims were costing South African consumers a staggering R3bn a year, Jonathan Holden, executive at Lion of Africa Insurance, said late last week. Widespread fraud means a continued steep increase in monthly premiums in the insurance industry, which has been under pressure in the past three years as consumers surrendered and cancelled their policies due to tough economic conditions.


According to Standard Bank, short term insurance fraud accounts for almost 15% of South Africa''s premium cost. Holden said three cases of fraudulent activity were recently recovered amounting to about R580000. There are also a further 16 cases, totalling about R36m, that are currently under investigation.


Long-term insurance fraud is also alive and well. Last year, fraudulent claims shot up to more than R100m and those were only the claims that were discovered.


South Africa''s high profile insurance fraud case is the one that was allegedly committed by Radovan Krejcir, who is wanted by the Czech authorities on charges of tax fraud and conspiracy to commit murder.


Krejcir has been charged with fraud following a R4.5m insurance claim he made last year. Earlier last month, a Johannesburg-based urologist admitted falsely diagnosing cancer in Krejcir so the insurance claim could be paid. It is understood that Liberty, South Africa''s third biggest insurance company, has already paid out the claim.


Holden said local insurance industry bodies needed to work with authorities to identify and prosecute the perpetrators of the fraudulent claims. "With potential insurance premium increases on the horizon, the industry at large needs to come together, share information and act fast in order to safeguard and protect consumers financially," Holden said.


He also said new organisations such as the Crime Bureau of South Africa were going a long way to identifying and eliminating illegal activities. The bureau makes use of highly sophisticated technology to track fraudulent activities in the industry. Holden urged insurance companies to join initiatives such as the bureau in order to see a potential reduction in insurance premium increases.


Established in 2008, the bureau currently consists of 10 member companies. These include Lion of Africa Insurance, Santam, Mutual & Federal, Hollard, Outsurance, Momentum, Absa, Regent and Miway. The bureau collects claims from all member insurance companies and works very closely with the South African Police Service, the Hawks, the South African Revenue Service and the justice system to identify areas of fraudulent claims.


Holden said affiliation with the bureau had enabled Lion of Africa Insurance to cross-check claims with recent police reports from road blocks and spot checks in order to assess the credibility of certain vehicle claims.


"For example, we can track whether or not a driver was under the influence of alcohol at the time of an accident by cross-referencing the claim with data captured by the police from road blocks in the area," Holden said. "Based on this, the insurance company can take the decision to restrict the policy or raise the premiums."


Another proactive initiative by the Crime Bureau led to the recovery of about 350 vehicles from two separate police pounds in KwaZulu-Natal.



Source -http://thenewage.co.za


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Raising South African taxes for NHI - not good

Raising taxes to pay for NHI ‘premature’

Before the government considers raising taxes to pay for national health insurance (NHI), it should meet its own promise to allocate 15% of its budget to health.

CAPE TOWN — Before the government considers raising taxes to pay for national health insurance (NHI), it should meet its own promise to allocate 15% of its budget to health in line with the Abuja target, according to University of Cape Town health economist Prof Di McIntyre.

The government also needed to improve public health facilities and win the trust of the public before increasing the tax burden, she said ahead of today’s publication of a European Union- funded study on the financial implications of alternative scenarios for health sector reform.

The study concludes that an NHI-style model was the most affordable.
“I don’t believe people should be asked to pay the tax until they see tangible benefits,” said Prof McIntyre, who is also a member of the ministerial advisory committee on the NHI, set up by Health Minister Aaron Motsoaledi last year.

The Abuja target was set by African heads of state in 2001 and reaffirmed this year in August in Kampala. SA still has a considerable way to go to meet this goal, as health got just 11,5% (R104bn) of the R907bn budget for the 2011- 12 fiscal year .

Prof McIntyre’s comments follow the release last month by the African National Congress (ANC) of a discussion paper on NHI, and add to the debate about health sector reform.

The ANC is proposing the introduction of a central fund to pay for public health services, financed by increased government spending of up to 14,5% of the national budget, a mandatory NHI contribution of up to 8% (split between worker and employer), and possibly increasing value added tax. The party is proposing to phase in NHI over 14 years, starting in 2012, and projects costs will rise from R128bn to R376bn by 2025.

The Strategies for Equity in Less Developed Countries study examined health inequalities in Ghana, SA and Tanzania and investigated how these gaps could be closed by reforms.
In the South African component, Prof McIntyre and her team modelled the costs of phasing in three different scenarios over 15 years: leaving the status quo unchanged (with about 16% of the population belonging to medical schemes), introducing mandatory medical scheme membership for everyone in formal employment, and an NHI-style “universal coverage” model which would have more people relying on state- funded healthcare.

It concluded that the most affordable option for SA would be the “universal coverage” model.
This would require public spending on health of between 5% and 24% of gross domestic product (GDP) by 2025, with the “best guess” being 6,4%, said Prof McIntyre. The wide cost variation was largely due to different estimates of the unit costs of services. If the “best guess” scenario was introduced today it would cost R196bn (with R102bn coming from the public purse) and rise to R394bn (with R295bn from public funds) by 2025 in current terms. In this scenario, administration costs would be tightly controlled, and unit costs for services would be lower than current private sector rates.

Under this scenario, medical schemes would continue to exist but with a smaller membership base, and so they would account for spending equivalent to 2,2% of GDP by 2025. About 40% of medical scheme members would be likely to drop out. About 8% of SA’s GDP is spent on health at present, said Prof McIntyre.

The range of services offered by the state under this scenario would have to be limited, she said. “There is going to be rationing,” she said, implying that those who could afford to would continue to buy from the private sector the services not provided by the state. “There is rationing in the (UK) National Health Service, there is rationing everywhere.”

Source - Businessday.co.za
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Clientele come to aid Nigerian subsidiary

Clientèle to boost ailing Nigerian subsidiary


This is a trend Clientèle wants to reverse by tightening up on collections in the same way it is doing in SA.

FINANCIAL services group Clientèle will use its simplified business model to breathe some life into its loss-making Nigerian unit, which MD Gavin Soll said on Friday has the potential to become a major contributor to group earnings.

Mr Soll said IFA Nigeria, which started selling life insurance policies in August 2008, has faced challenges, particularly regarding collecting premiums.
This is a trend Clientèle wants to reverse by tightening up on collections in the same way it is doing in SA.

“Nigeria is a huge market for us with a lot of potential but of course it has its own challenges,” he said. “The distribution model that we have been using successfully in SA can work in Nigeria.

“But, having said that, we are just building up (in that market) and we are not out to conquer the world, and if we do things right, like collections and the distribution model, it will work.”

Clientèle’s annual results to June show that the Nigerian operation posted a pretax loss of R23,3m, an increase of R2,3m compared with the previous comparative period.

In the past year the group has scaled down on expenses to ensure the development of the Nigerian operation does not strain group resources.

Mr Soll said he had hopes that in time the business will grow because of the potential in the Nigerian market. But he is not too keen on a frenetic Africa-wide expansion, saying it is better to consolidate in one market before venturing into other territories.

Insurance experts believe markets in sub-Saharan Africa are potentially lucrative in the long run despite inherent problems, such as the lack of sophisticated markets.

Mr Soll said Clientèle is preparing another onslaught to increase market share locally.
“I think the worst is behind us and, having realised good results for the past year, there is nothing that we are unaware of that will hold us back.
“We are more focused on what we are doing well,” he said.

Source - Businessday.co.za

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Green Trust insurance launches in South Africa


A new insurance company has hit the South African market, advertising "eco-friendly" insurance.



Photograph by: Bruce Gorton
Each insurance policy will give 2% of its premiums to The Green Trust, a trust fund which will donate money on the basis of an online pole for which issue policyholders want most urgently addressed.
“We have a special interest in going green as our industry will be hit hard by climate change if sea levels rise and unpredictable weather conditions get worse,” says Bradley Du Chenne, spokesperson for ibuyeco.
Available policies include home, business and car insurance.

Source -Timeslive.co.za


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